Attention all SolarWinds customers! It’s time to prioritize your cybersecurity by patching a critical vulnerability in the Web Help Desk platform. Don’t wait, act now to ensure your systems are secure.

Discovered by Inmarsat Government researchers, CVE-2024-28986 is a Java deserialization remote code execution (RCE) bug that poses a serious threat to your organization. This vulnerability could allow attackers to run commands on your host machine, putting your sensitive data at risk.

SolarWinds recommends all customers upgrade to Web Help Desk (WHD) version 12.8.3 and install the necessary hotfix. This proactive measure can prevent potential exploitation of the vulnerability and safeguard your systems against cyber threats.

With a CVSS v3 score of 9.8, the criticality of this issue cannot be ignored. Take immediate action to protect your business and prevent any potential security breaches.

For detailed instructions on how to upgrade to WHD 12.8.3 and apply the hotfix, visit the SolarWinds website. Remember to backup your files before proceeding to ensure a smooth transition.

Learn more about SolarWinds security: Three More Vulnerabilities Found in SolarWinds Products

As you prioritize cybersecurity, it’s also essential to stay informed about legal matters surrounding SolarWinds. In a recent development, a US judge dismissed most of the SEC charges against the company regarding a 2021 security breach.

While some claims were dismissed, concerns about security controls embedded in SolarWinds products remain valid. It’s a reminder to stay vigilant and proactive in safeguarding your systems from potential threats.